Important Info About Keith's Cups

Every cup is different.

Keith makes every cup by hand, without moulds, in his hot glass studio. Handblown glass will vary in size, shape and colour density.

While each style of cup, and each colour in a collection, aims at the same target, no two cups turn out identical. 

This makes your cup special. Unique. Yours.

Caring for your cup.

Keith's Cups are dishwasher safe.

They are designed for cold liquids only and should not enter your microwave or oven. They've had enough heat for one lifetime.

Payment is secure.

Online payments are processed by Shopify Payments. This service accepts all major forms of payment and serves millions of transactions every month, so they take your privacy and security very seriously. You can rest assured that Shopify Payments follows or exceeds industry standards when it comes to your financial data. 

Shipping is simple.

Keith's Cups are shipped in Canada and Internationally using Canada Post Standard Shipping. Rates will be calculated at checkout and international buyers are responsible for any duties and taxes.

Please allow 2-4 weeks for delivery after your order is processed.

Special shipping inquiries can be directed to

Keith wants his Cups to make you happy.

If you are not completely happy with your Cup, email Keith immediately at So long as the cup is unused and in new condition, Keith will arrange an exchange or refund within 30 days or your order.